Research

Y. Li and R. Roet-Green (2025). “On the Design of a Shared Waiting Room”. Online at Production and Operations Management (link).

Y. Li and R. Roet-Green. “Waiting Together: How To Infer Response Time When Customers Wait in Groups”. Preparing for submission.

Y. Li and R. Roet-Green. “On the Design of Feedback Queues in Service Systems”.

M. Delasay and Y. Li. “On the impact of familiarity in staffing allocation”.

Y. Li and Y. Nie. “Dynamic Control in Queueing Systems with Irrational Customers”.